Opening Procedure from the 4th May 2021
We are Open!
Firstly
We want to thank you for your incredible support, patience and understanding over this past year and months. We are delighted to be able to see you all, not only as emergency patient and we cannot wait to continue your treatment.
What to expect:
Routine dental appointments.
We are now seeing patients for regular appointments. We can not promise we will be able to fit you in straight away due to the changes of routines with fewer available appointments and the waiting room is still not used for patients more than for paying charges that apply and booking appointments. We can usually see only one patient at the time unless you are a family group from the same household coming for check-ups. This is purely because we have to follow the guidelines with fallow time after Aerosol Generating Procedures and thorough cleaning routines after each appointment.
Always consider to send an email to get in touch as the phones might be busy.
We will not be able to accommodate you if you just turn up and hope for the best.
Emergencies
If you have a dental emergency please email cpdental@btconnect.com or call us on 500959 and listen to the full message, before hanging up.
Dental Hygiene
Good news is that our hygienist is now starting to treat patients as normal with both hand scaling and Ultra Sonic scaling (the vibrating water jet one), which is an aerosol generating procedure on her dental hygienie appointments. If you wish to make a dental hygiene appointment with our new Hygienist/Therapist Wioletta Sztuka, you are welcome to email or call us for dates available (usually Tuesdays and Thursdays), to book your appointment.
Pre-Arrival Check List
Our waiting room is currently out of use, therefore we will need to send you information prior to your appointment, so there will be a number of things we ask you to fill, sign and complete before you arrive:
Patient Toilet
Be aware that our patient toilet is currently temporary out of use unless our patients have a medical condition.
Patient PPE
Please wear facemask to the practice and gloves if you prefer.
One of the team will take your temperature with a digital touch-less thermometer on arrival and show you to a patient PPE station to sanitise your hands. You will be asked to place all your belonging in a safe container during your time at the practice.
Booking your next appointment
We will as far as possible book your next appointment from surgery. If you are told to go to reception for payment or new appointments please do so. Further appointments can also be made via telephone or email.
Please click on this link for full details on the reopening.
COVID-19 support - Advice, Analgesics and Antibiotics for patients (AAA).